Is Trezor.io/start the official setup page?
Yes — it is the official start address published by SatoshiLabs, the company behind
Trezor. This page you are reading is an independent guide that explains what happens
there. Always type the address yourself rather than clicking a link somebody sent you.
Do I need Trezor Suite to set up my device?
You do — it installs firmware, creates your wallet and manages accounts afterwards. Both
the desktop app and the web app are offered from the official start flow, and the device
must be connected by cable for the important steps.
Where should I write down my recovery seed?
On paper or metal, offline, in exactly the order shown on the device screen. Never
photograph it, never type it into a website or app, and never store it in a cloud note or
password manager. Nobody legitimate will ever ask to see it.
What is the difference between a PIN and a passphrase?
The PIN unlocks the physical device and only matters while the hardware is in front of
you. The passphrase is optional and creates an extra hidden wallet, so the same seed can
hold more than one set of funds. Losing the passphrase means losing that hidden wallet —
back it up separately.
Can I set up a Trezor on my phone?
On supported models, yes — the device connects with a cable or adapter and the screen on
the hardware remains the thing you approve on. Never approve a transaction you cannot
read on the device display.
What if I already have crypto on the device?
Familiarise yourself with the seed backup on a spare device or a test wallet before
restoring any real funds. Verify your backup recovery at least once with a small amount —
a backup you have never tested is only a hope.